Enhance your caller’s experience with custom on hold messages

Introduce services and convey valuable information while projecting a professional image on hold

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Request your free customized message on hold sample now!

Projecting a professional image is just as important as delivering quality service. Ensure that your first impression is the right one. Let Commercials On Hold enhance your customer experience with effective on hold marketing.
We’ll call you for a short overview of your business and phone system specifications.

We Make On Hold Messages Easy!

  • Consultation

    Once we receive your on-hold message order form and profile sheet, your assigned copywriter contacts you within one business day to discuss your script content.

  • Scriptwriting

    Your copywriter further researches your chosen topics, then writes a proposed on-hold script that you’ll receive to review within three business days.

  • Script Editing & Approval

    In most cases, clients approve scripts with few or no changes; however, we follow up and edit your script as needed until you are 100% satisfied and give the final green light for production.

  • Production

    Choose from male, female or alternating voice talent, and we mix your on hold messages in our professional studios with your choice of licensed on hold music.

  • Fulfillment

    We deliver your production via email or UPS/FedEx, and a member of our production team follows up to assist you in making sure your on hold messaging system is up and running.

Affordable On Hold Message Service Options

Fees are as low as $25 monthly!

Most clients use their on hold messages as a marketing tool and update their content yearly, semiannually, quarterly, bimonthly or monthly. We proactively follow up to ensure timely message updates. All fees can be billed monthly, quarterly or annually. For an exact quote for your business needs call us now!

Most clients use their on hold messages as a marketing tool and update their content yearly, semiannually, quarterly, bimonthly or monthly. We proactively follow up to ensure timely message updates. All fees can be billed monthly, quarterly or annually. For an exact quote for your business needs call us now!

Hear Custom On Hold Messages Being Used in Companies Just Like Yours

Dental

“We feel very proud when other professionals call our office and make wonderful comments about our on hold telephone messages from Commercials On Hold. Really impressive also to patients. We have scheduled appointments from questions inspired by them.”
Regina Ashley
The Office of Dr. Mantooth
Live Oak, FL
      Dental Message Sample
More Dental Samples
      James D.

      Becky K.

      Bob W.

      Katie H.

      Lance H.

      Karen D.

HVAC

“We continue to be very pleased with your productions and consistent timeliness. We have received many compliments and have even been called back by a customer who asked to be put back on hold! Can you believe that?!?”
Sue Beverly
J.C. Hamm & Sons, Inc., Lennox dealer
Florence, AL
      HVAC Message Sample
More HVAC Samples
      Becky K.

      Lance H.

      Becky L.

      Bob W.

      Karen D.

      Dane S.

Automotive

“Commercials On Hold is an extremely reliable, yet cost efficient company that always produces a very professional product. Deadlines are always met and their work is very high quality. They represent us well to our customers.”
Dave Girolamo
Curry Honda
Yorktown Heights, NY
      Auto Message Sample
More Auto Samples
      Becky K.

      Lance H.

      Becky L.

      James D.

      Katie H.

      Dane S.

Ophthalmology

“Transmedia is an excellent team to work with! Everyone is friendly and goes out of their way to assist you. When you call in for help, you speak directly with an employee who gets you the information you need and responds in a timely manner. We appreciate the kindness they show and their willingness to adjust their product to fit our specific needs. This company makes you feel like a truly valued customer.”
Sarah Adams
Gailey Eye Clinic
Pekin, IL
      Ophthalmology Message Sample
More Ophthalmology Samples
      James D.

      Becky L.

      Bob W.

      Katie H.

      Lance H.

      Mike E.

Salon Spa

“I am now on my second year with Transmedia Commercials on hold and absolutely love this company.  The professionalism, attention to detail choice of music and voices is outstanding.  I never have to do anything.  Everything is written for me and if I request a change it is done with no questions asked.  There is not one negative thing I can say about this company.  You truly are the best company that I have ever worked with.”
Roseanne Gallagher
J. Madison Wellness Spa & Salon
Kingston, PA
      Salon Spa Message Sample
More Salon-Spa Samples
      Becky K.

      Lance H.

      Gail D.

      Gillian M.

      Dane S.

Veterinarian

“Even though at Morton Small Animal Clinic we write our own commercials, Commercials on Hold has been very instrumental in giving us a format and topics to write about. Clients who have heard our commercials say that they are very informative and educational.”
Lynda Frost
Morton Small Animal Clinic
Athens, TX
      Veterinarian Message Sample
More Veterinary Samples
      Becky K.

      James D.

      Becky L.

      Bob W.

      Katie H.

      Kim S.

What Our Clients Have To Say

  • "I can always count on Commercials On Hold when there's an emergency or when we need additional service. People often ask where they can get recordings like ours and I'm happy to refer them to Commercials On Hold."

    Judi Mavromatis Burton and Burton
  • "We are once again endorsing Commercials On Hold for the 5th straight year in a row as our ONLY approved vendor for all recorded Fastest Labs® messages. Gail, the biggest reason we enjoy Commercials On Hold is the phenomenal service we receive from you. We love our commercials and want to THANK YOU for all you do."

    Dave Claflin Fastest Labs
  • "My HVAC company has been with Commercials On Hold over 15 years, and there's a big reason for that. Not only do the messages reassure our customers, they also generate questions. When I pick up the phone after a customer is on hold, it's not uncommon to have someone ask about planned maintenance, a promotion, or some other topic they heard on hold. Commercials On Hold is a proven selling tool in my business. They really know the industry and how to produce results for my business."

    M. Brosseit Lenexa, KS
  • "I think out of all the purchases I have made within ten years this one was about the most priceless piece of advertising and promotion for our company. It allows the caller to listen to the services and products we have available while waiting on hold. It gives the impression of a bigger company almost a franchise sort of impression-global. I recommend it to all of my business associates if they do not have one. For a small company out image seems much larger by this device. I like the options of having a Christmas tape also for the holidays."

    Eleni Balasakis Venous Systems, Inc.
  • "Since joining Commercials On Hold in October of 2013 we have been extremely satisfied with the service received. The initial set up was seamless, the ongoing communication with regards to script changes and seasonal updates is extremely well-organized and the customer service is exceptional. I would without doubt highly recommend Commercials On Hold."

    Natalie Cui The Children's Clinic
  • "We use Commercials On Hold in all ten of our locations. The staff has always been accommodating to our needs. One time we made a request for a production to be expedited to us. I couldn't believe it...they called to play the production over the phone for me the very same day I approved the script. Their customer service is excellent!"

    Nancy Kennetz Excelsior Manufacturing and Supply Corp.
  • "We, at Dyer & Dyer Volvo, have been using Commercials On Hold for nearly five [now eight] years and are very happy with the service and follow-up. We have found that their on-hold messages are an excellent way to make the most of our customer's holding time. On-hold advertising allows us to give clients the answers to their commonly asked questions and concerns. We feel this form of advertising is beneficial and intend to keep using the service for years to come."

    Mike Fowler Dyer & Dyer Volvo
  • "In our 23 years of business we have advertised in various ways but nothing has paid off as fast as Commercials On Hold. It has helped in acquiring new customers that had by chance called us in regard to a product they were looking for and through the commercials discovered we had other products they needed. The success of this program has paid for itself within a short period of its implementation."

    Richard Lawrimore Atlantic Tape Company, Inc.
  • "The staff at Commercials On Hold always does a great job on our messages. Our customers really like them, and so do we. Their voicers give our business a very professional image. I enjoy listening to them myself."

    A. Martin Charlottesville, VA
  • "We, at Independent Insurance Agents of America, take very seriously our commitment to our members as they are our number one customer. It is important that we are not only an education and informational source for our agent members, but we contribute to our members agents' everyday success. Commercials On Hold shares this customer vision and proves it every day. Their commitment coupled with excellent customer service and attention to detail is why we use Commercials On Hold for our own on hold messages."

    Ryann C. Harris Independent Insurance Agents of America, Inc.
  • "Two years ago we were presented with an opportunity to utilize another company. The price was right and I thought that it would be hard for someone to screw up music on hold, so we made the switch. After one year away from Commercials on Hold I knew we made a bad decision. A good product is only half of the picture, good customer service and follow up complete the package and that is what I know we get with Commercials on Hold."

    M. Schwarz Cincinnati, OH
  • "Thank you process was easy . I want to say I wish all companies operated like Commercials On Hold we are very pleased with you service."

    Joe Delgado Comp Turbo Technology Inc.
  • "Here at Environmental Systems Associates, we have been very pleased with the way our productions sound, especially the creative ones with sound effects and dialog. We have even had customers ask to be placed back on hold so they can finish hearing the skit."

    Kate Kuhn Environmental Systems Associates
  • "Great Job thanks for making that so easy for me!"

    Bob Fuller Fullers Car Wash & Fast Lube
  • "We feel very proud when other professionals call our office and make wonderful comments about our on hold telephone messages from Commercials On Hold. Really impressive also to patients. We have scheduled appointments from questions inspired by them."

    Regina Ashley The Office of Dr. Mantooth
  • "Flow Automotive companies have used Commercials On Hold for several years and are very happy with the service and follow-up. We have found that their on-hold messages are an excellent way to make the most of our customer's holding time. On-hold advertising allows us to give clients the answers to their commonly asked questions and concerns. We feel this form of advertising is beneficial and intend to keep using the service for years to come."

    Terry Herndon Flow Honda
  • "Great Service at a Great Price!  Nice not to have to create our own ads...they do all the work for us!"

    Kelly Phillips Auto Plus & Marine
  • "We love Commercials On Hold! Your product helps us spread the word to our customers on what we offer... that they may not know about. It is a great value and your service is very responsive."

    R. Secor Bend, OR
  • "(Commercials On Hold) Keeps the customer calm and occupied while they're waiting. Many times they'll ask questions about what they've just heard. We've sold more than what it's cost us by many times."

    D. Sorg Frankfort, KY
  • "We have been doing  business with Commercials on Hold for many years. Everyone there has always been pleasant to deal with.  Fast response time when we need help with something."

    Diane Hazen Peter J. Kelly, M.D., P.C.
  •  "Kudos to you and your company for providing quality productions and great customer service!"

    Linda Howarth New Castle, DE
  • "We sound so much more professional when people are put on hold!  Our clients love all the great personalized veterinary information about our doctors and what we have to while they are waiting for us to return to the line. It has been a great addition to our practice!"

    Julie Keen Harris Pet Hospital
  • "For years we at Georgia Cancer Specialists, Northside Hospital Cancer Institute have been very pleased with Commercials On Hold. Their friendly and professional staff continue to provide excellent customer service and prompt response times for all of our service needs. I would highly recommend Commercials On Hold."

    Darrell Dobey Georgia Cancer Specialists
  • "We have received a lot of compliments on our service and are very happy with it. I heard about your service at our national convention, which had I learned about nothing else, would have made the trip worthwhile all by itself. Sometimes I'll even place callers on hold just so they can become more educated about our services."

    Brian Endres Atlas Master Companies
  • "Woodard Cooling & Heating is proud of our partnership with Commercials On Hold. They always provide excellent customer service and go above and beyond to keep us as a customer!  They reach out to us for script changes and write great dialogue that keeps our customers very informed of the products and services we offer. I would highly recommend Commercials On Hold to anyone looking for this type of on-hold service!"

    L. Woodard Henderson, KY
  • "Erica is an experienced copywriter who turned a couple ideas from me into a paragraph that helped lead to our selling 200 cases of water almost overnight!"

    Robert Chadwell Chadwell Supply
  • "Commercials on Hold enables SOS to deliver a customized on hold music and messages to our valued clients. Moreover, we can tailor the message to recognize one of our employees for delivering outstanding customer service, or we can choose to provide an informative message regarding special promotions or new products and services. We try very hard to minimize the time a client is on hold; however, your service allows us to turn a generally negative situation into a positive communications opportunity."

    Terry W. Strecker Standard Office Systems
  • "And a great big "shout out" to production for doing such a great job with all of these sound effects we keep throwing at ya! We had tons of compliments from our October production! The owners could not have been happier!"

    Toni DeLorenzo Boyd's Pharmacy
  • "You do a GREAT job! You truly are professionals!"

    D. Elsbernd Decorah, IA
  • Texan Eye has used Commercials On Hold for a number of years. We trust them to provide credible, relevant, and current information that we are confident in delivering to our patients. The recording and editing process always exceeds our standards.  Commercials On Hold has always been a pleasure to work with! If we need to make changes or additions to the proposed script, the turnaround time is extremely fast. This product is a wonderful investment as it maintains patient satisfaction despite potential caller wait times. Texan Eye highly recommends this professional and polished product produced by a wonderful company.

    Anslee Boozer Texan Eye Care
  • "We use Commercials On Hold in all of our dealerships. It allows us to get our messages across to our customers while they are on hold. Commercials On Hold enhances our image by allowing us to tailor specific announcements that may be useful to the caller. I have always found the staff to be courteous, helpful, and professional. It's a pleasure working with them and I highly recommend Commercials On Hold."

    John S. White Ron Lewis Automotive Group
  • "Commercials On Hold is an extremely reliable, yet cost efficient company that always produces a very professional product. Deadlines are always met and their work is very high quality. They represent us well to our customers."

    Dave Girolamo Curry Honda
  • "Commercials On Hold has been a great means of advertising for our company. After callers have been on hold, they often ask questions about something they have just heard."

    Joan Millon Top Notch
  • "Thank you very much for taking the time and effort to produce some top notch spots. I think that having our Commercials On Hold has been a great addition to our company."

    J. Maidlow Anderson, IN
  • "I love cross-selling...Commercials On Hold is the perfect way to introduce new ideas to customers."

    E. Engle Middletown, NY
  • "We have been using Commercials On Hold for over 20 years, and really appreciate their reasonable price and 100% great service. Ginger has been so nice to work with, and we recommend them to any business who has a need for their services - ones which many companies may not even realize can be a very helpful part of their marketing efforts."

    Robert Cunningham Stuart Powell Ford Lincoln Mazda
  • "We continue to be very pleased with your productions and consistent timeliness. We have received many compliments and have even been called back by a customer who asked to be put back on hold! Can you believe that ?!?"

    S. Beverly Florence, AL
  • "Gail, you and your company were a pleasure to do business with. Your professionalism and efficiency are second to none. The commercial came out exactly the way we wanted it. We just want to thank you and the entire staff at Commercials on Hold."

    Anthony M. DeSantis Carlucci-Golden-DeSantis Funeral Home, Inc.
  • "Everyone who is placed on hold comments about how professional our messages sound. Simply putting a caller on hold adds to their perception of our quality. One of our clients enjoyed the messages on hold so much that they asked for more information. Thank you for providing such a great service."

    Michael Goone, DDS Leading Edge Dental Center
  • “I am now on my second year with Transmedia Commercials on hold and absolutely love this company. The professionalism, attention to detail choice of music and voices is outstanding. I never have to do anything. Everything is written for me and if I request a change it is done with no questions asked. There is not one negative thing I can say about this company. You truly are the best company that I have ever worked with.”

    Roseanne Gallagher J.Madison Wellness Spa & Salon

Promote your business and answer questions while your customers are waiting on hold!

  • Cross Sell Services
  • Answer Questions
  • Project a Professional Image
  • Maintenance Free Equipment

Don’t give your callers the silent treatment!

Why pitch your services repeatedly and answer the same questions over and over? Instead, let us to promote your services and answer questions for you while your caller is on hold!
  • Cross Sell Services
  • Answer Questions
  • Project a Professional Image
  • Maintenance Free Equipment
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Meet the Voice Talent

We know you have something to say, and we have the best voices in the industry to say it!

Some Awesome Partners Using Our Service

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