Testimonials |
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“Erica is an experienced copywriter who turned a couple ideas from me into a paragraph that helped lead to our selling 200 cases of water almost overnight!“ Robert Chadwell
“To Commercials On Hold…I say thank you. Changing Hightower Service’s on-hold message was not something I was looking forward due to time, finding the right company and price. Your professionalism, customer service and pricing were well-above what I expected them to be. Having Erica Sacra as a representative should be noted as a MAJOR asset. She was very polite, courteous and knew just how to take control of the on-hold message whereas not to waste time. I get very busy and have a lot to focus on. Erica stayed on top of things and reminded me when I needed it…all the while never being a bother. I am very please with her customer service, it is the type that most companies seemed to be losing in time. We will be back, without a doubt, when it is time to update. Thanks again!” Samuel Preteroti, Office Manager
“We, at Dyer & Dyer Volvo, have been using Commercials On Hold for nearly five [now eight] years and are very happy with the service and follow-up. We have found that their on-hold messages are an excellent way to make the most of our customer’s holding time. On-hold advertising allows us to give clients the answers to their commonly asked questions and concerns. We feel this form of advertising is beneficial and intend to keep using the service for years to come.”
Mike Fowler, Director, Fixed Operations
“I love cross-selling…Commercials On Hold is the perfect way to introduce new ideas to customers.” Ed Engle
“I can always count on Commercials On Hold when there’s an emergency or when we need additional service. People often ask where they can get recordings like ours and I’m happy to refer them to Commercials On Hold.” Judi Mavromatis
“We use Commercials On Hold in all of our dealerships. It allows us to get our messages across to our customers while they are on hold. Commercials On Hold enhances our image by allowing us to tailor specific announcements that may be useful the caller. I have always found the staff to be courteous, helpful, and professional. It’s a pleasure working with them and I highly recommend Commercials On Hold.” John S. White, V.P.
“In our 23 years of business we have advertised in various ways but nothing has paid off as fast as Commercials On Hold. It has helped in acquiring new customers that had by chance called us in regard to a product they were looking for and through the commercials discovered we had other products they needed. The success of this program has paid for itself within a short period of its implementation.” Richard Lawrimore
“Commercials On Hold has been a great means of advertising for our company. After callers have been on hold, they often ask questions about something they have just heard.” Joan Millon, V.P.
“We only had our Commercials On Hold up and running for about three hours and had already received about 15 compliments on it.” David Boduch
“You do a GREAT job! You truly are professionals!” Dale Elsbernd
“We, at Independent Insurance Agents of America, take very seriously our commitment to our members as they are our number one customer. It is important that we are not only an education and informational source for our agent members, but we contribute to our members agents’ everyday success. Commercials On Hold shares this customer vision and proves it every day. Their commitment coupled with excellent customer service and attention to detail is why we use Commercials On Hold for our own on hold messages.” Ryann C. Harris
“We continue to be very pleased with your productions and consistent timeliness. We have received many compliments and have even been called back by a customer who asked to be put back on hold! Can you believe that ?!?” Sue Beverly
“Here at Environmental Systems Associates, we have been very pleased with the way our productions sound, especially the creative ones with sound effects and dialog. We have even had customers ask to be placed back on hold so they can finish hearing the skit.” Kate Kuhn
“Flow Automotive companies have used Commercials On Hold for several years and are very happy with the service and follow-up. We have found that their on-hold messages are an excellent way to make the most of our customer’s holding time. On-hold advertising allows us to give clients the answers to their commonly asked questions and concerns. We feel this form of advertising is beneficial and intend to keep using the service for years to come.” Terry Herndon, Director of Advertising
“The staff at Commercials On Hold always does a great job on our messages. Our customers really like them, and so do we. Their voicers give our business a very professional image. I enjoy listening to them myself.” Amy Martin
“We use Commercials On Hold in all ten of our locations. The staff has always been accommodating to our needs. One time we made a request for a production to be expedited to us. I couldn’t believe it…they called to play the production over the phone for me the very same day I approved the script. Their customer service is excellent!” Nancy Kennetz
“Thank you very much for taking the time and effort to produce some top notch spots. I think that having our Commercials On Hold has been a great addition to our company.” James D. Maidlow, V.P.
“Kudos to you and your company for providing quality productions and great customer service!” Linda Howarth, Director of Organizational Effectiveness
“And a great big “shout out” to production for doing such a great job with all of these sound effects we keep throwing at ya! We had tons of compliments from our October production! The owners could not have been happier!” Toni DeLorenzo
“As always the script looks great. Thanks for all the hard work and effort you and your group does for us…I think you folks do a great job.” Ron Topping
“Commercials On Hold is an extremely reliable, yet cost efficient company that always produces a very professional product. Deadlines are always met and their work is very high quality. They represent us well to our customers.” Dave Girolamo
“(Commercials On Hold) Keeps the customer calm and occupied while they're waiting. Many times they'll ask questions about what they've just heard. We've sold more than what it's cost us by many times.” Dean Sorg
“We love Commercials On Hold! Your product helps us spread the word to our customers on what we offer… that they may not know about. It is a great value and your service is very responsive.” Richard Secor
"My HVAC company has been with Commercials On Hold over 15 years, and there's a big reason for that. Not only do the messages reassure our customers, they also generate questions. When I pick up the phone after a customer is on hold, it's not uncommon to have someone ask about planned maintenance, a promotion, or some other topic they heard on hold. Commercials On Hold is a proven selling tool in my business. They really know the industry and how to produce results for my business." Top Notch Heating & Cooling
“I think out of all the purchases I have made within ten years this one was about the most priceless piece of advertising and promotion for our company. It allows the caller to listen to the services and products we have available while waiting on hold. It gives the impression of a bigger company almost a franchise sort of impression-global. I recommend it to all of my business associates if they do not have one. For a small company out image seems much larger by this device. I like the options of having a Christmas tape also for the holidays.” Eleni Balasakis, Business Manager
"LOVE IT AGAIN!!!! I look forward to this months recording all year-I truly think you get better as each year goes by. Thanks for doing such a great job again." Toni DeLorenzo, Manager
"We have received a lot of compliments on our service and are very happy with it. I heard about your service at our national convention, which had I learned about nothing else, would have made the trip worthwhile all by itself. Sometimes I'll even place callers on hold just so they can become more educated about our services."
"Even though at Morton Small Animal Clinic we write our own commercials, Commercials on Hold has been very instrumental in giving us a format and topics to write about. Clients who have heard our commercials say that they are very informative and educational. " Lynda
"Two years ago we were presented with an opportunity to utilize another company. The price was right and I thought that it would be hard for someone to screw up music on hold, so we made the switch. After one year away from Commercials on Hold I knew we made a bad decision. A good product is only half of the picture, good customer service and follow up complete the package and that is what I know we get with Commercials on Hold. " Mark Schwarz
"A big part of veterinary medicine is client compliance. Clients tend to be more apt to comply with the medications and preventative measures that their pet needs if they are educated about common diseases and other things that can impact the pet's health. Commercials on Hold is an excellent way to educate clients when they call our office. We chose topics for our commercials that are informative and important for pet owners. We try not to leave our clients on hold for very long, but when they are on hold, they are learning about what they need to do to be a responsible pet owner, rather than just listening to the radio or silence. Commercials on Hold can be tailored to fit your practice's needs. Give them a try. We did and we get compliments on and questions concerning our commercials regularly!" Tarah Graham
"Commercials On Hold took a general outline of the message we wanted to convey and produced a professional, comprehensive message for all our callers. From beginning to end, Commercials On Hold did an excellent job. A professional message makes an enormous difference in credibility as well as image." Joseph Robbins
"Thanks to Commercials on Hold, our customers receive a professional message and pleasant background music while waiting to speak to a customer service representative. We have used this valuable service for over five years. Commercials on Hold is the best in the business, delivering what they promise and exceeding our expectations." Grant A. Capelouto
"The product my law firm received from Commercials On Hold was top quality and provided with flawless service. From concept to finished product, every step of the way was smooth and professional. I strongly recommend Commercials on Hold to any company that wants a professional on hold phone message." Andrew J. Smiley, Esq. |
Testimonials
"Great Job (as usual). Our customers routinely compliment us on our on hold messages and they love the fact we change them up frequently. We value your service immensely."
-Robb E. Sullivan
Marketing & Geriatric Technology Consultant
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