Why Commercials On Hold?
- Introduce New Services
- Increase Caller Retention
- Project a Professional Image
- Answer Frequently Asked Questions
We Help Clients Enhance Communications
The Commercials On Hold Process
When you email or fax your on-hold message order and profile sheet to us, a copywriter reviews your profile, visits your website and contacts you within one business day for the initial consultation.
After we perform further research, the scriptwriting begins. We provide your proposed on-hold message script via email or fax. For added convenience, you can view and modify your script using the 24/7 client access feature on our website.
Script Editing & Approval
We follow up to review any script editing that is needed. In most cases, clients approve scripts with few or no changes. Once your on hold marketing script is 100% to your satisfaction, we obtain your approval and proceed with production.
The on-hold message script then goes to production where it is professionally voiced and mixed in our studios. You may choose male, female, or alternating voice talent, and your preference of licensed on hold music.
We deliver your productions via email or UPS/FedEx if you are receiving a music on hold messaging system. As part of our fulfillment guarantee, a member of our production team follows up after delivery to offer assistance in connecting your on hold messaging system.