Testimonials

“S&M Heating has enjoyed a 10 [now 12] year relationship with Commercials On Hold. They are very willing and cooperative to be innovative with our on hold messages and music. Their use of an English accent catches our customers’ attention, making them more receptive to the messages being played. Commercials On Hold is a pleasure to be associated with, and truly professional, whether you see them at a trade show or talk to them over the phone. They always treat you as a valued customer. S&M Heating is glad to be associated with Commercials On Hold and have them enhance the way we treat our customers.”

-Fred Angell
S&M Heating Sales Company, Lennox dealer
Southfield, MI


On Hold Message Copywriting

Commercials On Hold
On Hold Message
Copywriting Process

Our team of expert copywriters is proficient in tailoring unique messages that generate results. At Commercials On Hold, we make it easy to implement messages with precisely the right content.

Consultation:

When you fax your order and profile sheet to us, a copywriter reviews your profile, visits your website if you have one, and contacts you within a business day for the initial consultation.

Scriptwriting:

After this initial contact, we perform further research as necessary and then the scriptwriting begins. We will provide your proposed script within 3 business days and follow up to ensure it was received. We’ll send the script via email or fax, or you may review and modify your script using the 24/7 client access feature on our website.

Script Editing and Approval:

In most cases, clients approve the script with few or no changes. We will follow up to review any script editing that is needed. Once the script is 100% to your satisfaction, we obtain your approval.

Production:

The messages then go to production where they are professionally voiced and mixed in our studios. You may choose male, female, or alternating voice talent, and your preference of licensed background music.

Fulfillment:

Upon receipt of payment, we deliver via UPS to your office. As part of our fulfillment guarantee, a member of our production team follows up after delivery to offer assistance in connecting the player.

If at any time you have any questions, concerns, or comments, feel free to contact us at 800-832-4653.