HVAC, Plumbing, and Contracting Testimonials

Wednesday, 01 February 2012 16:34

"I love cross-selling...Commercials On Hold is the perfect way to introduce new ideas to customers."

Ed Engle
ASTAR (HVAC), Lennox dealer
Middletown, NY

"Commercials On Hold has been a great means of advertising for our company. After callers have been on hold, they often ask questions about something they have just heard."

Joan Millon, V.P.
Top Notch
Lenexa, KS

"We only had our Commercials On Hold up and running for about three hours and had already received about 15 compliments on it."

David Boduch
Systems Administrator
A.J. Danboise Son, Inc., HVAC
Farmington Hills, MI

"You do a GREAT job! You truly are professionals!"

Dale Elsbernd
Casper Plumbing & Heating
Decorah, IA

"We continue to be very pleased with your productions and consistent timeliness. We have received many compliments and have even been called back by a customer who asked to be put back on hold! Can you believe that ?!?"

Sue Beverly
J.C. Hamm & Sons, Inc., Lennox dealer
Florence, AL

"Here at Environmental Systems Associates, we have been very pleased with the way our productions sound, especially the creative ones with sound effects and dialog. We have even had customers ask to be placed back on hold so they can finish hearing the skit."

Kate Kuhn
Environmental Systems Associates
Columbia, MD

"The staff at Commercials On Hold always does a great job on our messages. Our customers really like them, and so do we. Their voicers give our business a very professional image. I enjoy listening to them myself."

Amy Martin
W.E. Brown, Inc., HVAC
Charlottesville, VA

"(Commercials On Hold) Keeps the customer calm and occupied while they're waiting. Many times they'll ask questions about what they've just heard. We've sold more than what it's cost us by many times."

Dean Sorg
Sorg Cooling & Heating, Lennox dealer
Frankfort, KY

"We love Commercials On Hold! Your product helps us spread the word to our customers on what we offer... that they may not know about. It is a great value and your service is very responsive."

Richard Secor
Mountain View Heating
Bend, OR

"My HVAC company has been with Commercials On Hold over 15 years, and there's a big reason for that. Not only do the messages reassure our customers, they also generate questions. When I pick up the phone after a customer is on hold, it's not uncommon to have someone ask about planned maintenance, a promotion, or some other topic they heard on hold. Commercials On Hold is a proven selling tool in my business. They really know the industry and how to produce results for my business."

Top Notch Heating & Cooling
Mike Brosseit, Owner Lenexa, KS

"Two years ago we were presented with an opportunity to utilize another company. The price was right and I thought that it would be hard for someone to screw up music on hold, so we made the switch. After one year away from Commercials on Hold I knew we made a bad decision. A good product is only half of the picture, good customer service and follow up complete the package and that is what I know we get with Commercials on Hold."

Mark Schwarz
Jonle Heating & Cooling
Cincinnati, OH

"To Commercials On Hold...I say thank you. Changing Hightower Service's on-hold message was not something I was looking forward due to time, finding the right company and price. Your professionalism, customer service and pricing were well-above what I expected them to be.
Having Erica Sacra as a representative should be noted as a MAJOR asset. She was very polite, courteous and knew just how to take control of the on-hold message whereas not to waste time. I get very busy and have a lot to focus on. Erica stayed on top of things and reminded me when I needed it...all the while never being a bother. I am very please with her customer service, it is the type that most companies seemed to be losing in time.
We will be back, without a doubt, when it is time to update. Thanks again!"

Samuel Preteroti, Office Manager
Hightower Service, Inc
West Main Arlington, TX

"We use Commercials On Hold in all ten of our locations. The staff has always been accommodating to our needs. One time we made a request for a production to be expedited to us. I couldn't believe it...they called to play the production over the phone for me the very same day I approved the script. Their customer service is excellent!"

Nancy Kennetz
Excelsior Manufacturing and Supply Corp.
Itaska, IL

"Thank you very much for taking the time and effort to produce some top notch spots. I think that having our Commercials On Hold has been a great addition to our company."

James D. Maidlow, V.P.
Lehman's Mechanical Contracters
Anderson, IN

"Kudos to you and your company for providing quality productions and great customer service!"

Linda Howarth, Director of Organizational Effectiveness
Corporate Interiors of Delaware
New Castle, DE

"As always the script looks great. Thanks for all the hard work and effort you and your group does for us...I think you folks do a great job."

Ron Topping
The Waldinger Corporation
N. Kansas City, MO