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Customized On Hold
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Testimonials

“To Commercials On Hold…I say thank you. Changing Hightower Service’s on-hold message was not something I was looking forward due to time, finding the right company and price. Your professionalism, customer service and pricing were well-above what I expected them to be.”

-Samuel Preteroti
Hightower Service, INC
West Main Arlington, TX

On Hold Messaging Equipment

Commercials On Hold provides only the very best technology available.

Our full-service clients enjoy free technical support and an overnight player replacement guarantee (rush replacement for international clients). Purchased players include a four-year warranty.

What makes on hold technology different from other players?

Our equipment is designed for commercial 24/7 use. It doesn’t need to be cut on or off at night. Messages are played in a continuous loop from digital memory. If there is a power surge or failure, the equipment automatically powers back on. Most players have unique advanced features (see below).

We help match the right player to your needs.

Whether you have a phone system or simple 2-4 line phone sets, how often your messages are updated and your comfort level with technology -- these are a few of the variables that help us determine the right player for you.

	COH1200 USB Player USB Flash Drive furnished with player. Productions are emailed from our studios. The audio loads onto the flash drive, which is then plugged into the side of the unit.
	COH7100 INTERNET PLAYER (HANDS-FREE) Connects to the LAN and phone system for firewall safe updates via the Internet from our studios. Enables COH to monitor the units and rapidly update multiple locations.
	COH7600 HYBRID INTERNET PLAYER Rack-mountable and connects to your LAN and phone system for firewall safe updates via the Internet. For multiple locations, the NET7600 allows advanced message mixing and programming, making it easy to use consistent and unique messages together across all locations. Updating hundreds of locations can now be done within a couple of hours, instead of days!
	COH2700 FAXSHARE PLAYER (HANDS-FREE) Shares the fax line or uses a dedicated line for remote updates over the telephone line.

VOIP RECOMMENDATIONS
If your company has transitioned, or will be transitioning to a VOIP system, there are a number of variables to consider. Can the on hold audio be programmed? Does the audio stream use up needed bandwidth? Do the messages loop or start at the beginning each time? Will an external player work on my system? Give us a call and we’ll be glad to discuss on hold solutions for your system.