Testimonials

“Thanks to Commercials on Hold, our customers receive a professional message and pleasant background music while waiting to speak to a customer service representative. We have used this valuable service for over five years. Commercials on Hold is the best in the business, delivering what they promise and exceeding our expectations."

-Grant A. Capelouto
Capelouto Termite & Pest Control, Inc.
Tallahassee, Florida


On Hold Messaging Equipment
Commercials On Hold provides only the very best technology available.

Our full-service clients enjoy free technical support and an overnight player replacement guarantee (rush replacement for international clients). Purchased players include a four-year warranty.

What makes on hold technology different from other players?

Our equipment is designed for commercial 24/7 use. It doesn’t need to be cut on or off at night. Messages are played in a continuous loop from digital memory. If there is a power surge or failure, the equipment automatically powers back on. Most players have unique advanced features (see below).

We help match the right player to your needs.

Whether you have a phone system or simple 2-4 line phone sets, how often your messages are updated and your comfort level with technology -- these are a few of the variables that help us determine the right player for you.

On Hold Equipment USB1100 COH1100 USB Player
USB Flash Drive furnished with player. Productions are emailed from our studios. The audio loads onto the flash drive, which is then plugged into the side of the unit.

On Hold Equipment COH7000
COH7000 INTERNET PLAYER (HANDS-FREE)
Connects to the LAN and phone system for firewall safe updates via the Internet from our studios. Enables COH to monitor the units and rapidly update multiple locations.

On Hold Equipment hybrid 7600		 COH7600 HYBRID INTERNET PLAYER
 Rack-mountable and connects to your LAN and phone system for firewall safe updates via the Internet. For multiple locations, the NET7600 allows advanced message mixing and programming, making it easy to use consistent and unique messages together across all locations. Updating hundreds of locations can now be done within a couple of hours, instead of days!

On Hold Equipment COH2700
COH2700 FAXSHARE PLAYER (HANDS-FREE)
Shares the fax line or uses a dedicated line for remote updates over the telephone line.

On Hold Equipment COH3800
COH3800 CD DOWNLOAD
Productions are delivered on CD. The CD is inserted into the player and downloads to digital memory.

On Hold Equipment COH3100
COH3100 CASSETTE DOWNLOAD
The “workhorse” of the industry. Productions are delivered on cassette. The cassette is inserted into the player and downloads to digital memory.

On Hold Equipment COH7500
COH7500 DESKSET PLAYER
Works with most 2-4 line desksets from an office supply store. Productions are delivered on CD. The CD is inserted into the player and downloads to digital memory.

VOIP RECOMMENDATIONS
If your company has transitioned, or will be transitioning to a VOIP system, there are a number of variables to consider. Can the on hold audio be programmed? Does the audio stream use up needed bandwidth? Do the messages loop or start at the beginning each time? Will an external player work on my system? Give us a call and we’ll be glad to discuss on hold solutions for your system.