Who's answering your phones when you can't?

Tuesday, 29 May 2012 09:20

We’ve all had it happen. You know--you call a business and the phone rings and rings and rings, with no one ever picking up. Or, you call and get an automated system or answering machine with a message that sounds as if someone was forced to record it under duress, not really knowing what to say. Neither of these scenarios presents the most professional image for a business. Now, ask yourself: what happens when people call my company and no one is available to pick up the line?

It’s just a fact of life that sometimes, there’s no one to answer an incoming call. How those calls are handled can make a big difference in earning a new customer and losing valuable business. At Commercials On Hold, we not only help companies like yours present a professional image on hold, we can also help you make a good impression from the moment a customer calls. We're pleased to offer professional auto attendants and IVR prompts, with service ranging from simply recording a short greeting for your system, to providing all prompts for a multifaceted PBX or IVR system.

It starts with knowing what to say; and if you’re not sure, our experienced team can take your rough draft of an outbound message and polish it to perfection. Then, we’ll have it recorded by one of our professional voice talents who will put just the right tone on it to give your callers a great first impression. We’re experienced with all types of media, so we can provide your message in whatever format you need--whether it’s a CD or mp3, or you need it downloaded from our studios. (However, we will need you to provide detailed instructions, including passwords, if your messages are to be remote downloaded.)

At Commercials On Hold, your professional image is our top priority. If you’re interested in our auto attendant and voice prompt services, please call us today at 800-832-4653; or click HERE to submit an information request via e-mail.