| On Hold Messages and Orthodontics Wired For Success! |
 Should your office consider on hold marketing? If you’re looking for a great way to promote patient participation, the answer is “Yes!” It’s no secret that to achieve the best results with orthodontic treatment, it is essential for the patient to play their part. This includes keeping appointments, wearing rubber bands and retainers as recommended, and reporting loose or broken bands. So how can you, as an orthodontist, help get that message across? One solution is to make sure the parents know, and a great way to accomplish that is to tell then at every opportunity.An untapped resource in many orthodontic offices is the time patients and, more often, their parents spend on hold. When your staff has to place a caller on hold, that time can be used to educate and inform callers. Not only is on hold time ideal for important treatment reminders, it can also be used to let callers know about the importance of early intervention, or new innovations, like clear aligners and time brackets. You can even use on hold messages to give a little background about the training and experience of the doctor and staff. With our media driven society, it is important to get your message out as often as possible. But more importantly, on hold messages build confidence in your practice, and serve to let your callers know they are appreciated. A person hearing messages on hold is also less likely to hang up than a person who is left in silence or forced to listen to beeps or chimes. Take a moment to consider what you would like your callers to know about your practice. No matter what your on hold marketing goals are, you’ll find the resources to make them a reality at Commercials On Hold. With more than 26 years of experience in this unique form of marketing, Commercials On Hold can give you the professional sound you need to make the most of every phone call. If you would like to learn more, please call Commercial On Hold at 800-832-4653 or click here for a free demo.
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Testimonials
“S&M Heating has enjoyed a 10 [now 12] year relationship with Commercials On Hold. They are very willing and cooperative to be innovative with our on hold messages and music. Their use of an English accent catches our customers’ attention, making them more receptive to the messages being played. Commercials On Hold is a pleasure to be associated with, and truly professional, whether you see them at a trade show or talk to them over the phone. They always treat you as a valued customer. S&M Heating is glad to be associated with Commercials On Hold and have them enhance the way we treat our customers.”-Fred Angell
S&M Heating Sales Company, Lennox dealer
Southfield, MI