| For Restaurants: A Recipe for Success - Mix In On Hold Messages |
Imagine with me for a moment; it’s lunchtime in your restaurant, with customers calling in orders left and right. Most calls are taken, but putting some customers on hold is unavoidable. If left waiting too long, chances are, they will hang up and call another restaurant. For a business owner, this creates a problem. What can you do to eliminate these dropped calls? Now imagine with me again. Your callers are placed on hold. They begin to hear about your menu items and weekly specials. They also listen to the location of your restaurant and directions. Suddenly your callers are making menu choices and deciding on the most direct route to your restaurant. Creative messages that entertain, and inform can turn a negative situation into a positive benefit for your business. Highlight your menu choices to cut down ordering time. Guide them to your restaurant with directions and hours -- they need to locate you! Have a special event coming up soon? Invite your customers to attend the community event that you will be catering, or the “Taste of Greece” that you will be hosting. For 26 years, thousands of clients have benefited from Commercials On Hold messaging. By employing our services, you can reward your customers’ patience by delivering informative, entertaining messages while they wait. This is the perfect opportunity to promote your business and all you have to offer. But what do you say, and how often do you say it? Our experienced copywriters will assist you every step of the way. With a little insight from you and research on our end, we can create a customized script to fit your needs. And you can choose to update as often as you’d like, from twice a month to once a year. This is especially helpful if you have seasonal specials, or if your weekly or daily menu changes often. Want to tastefully flaunt your accomplishments? Tell your customers about the awards your restaurant has received in the community, or about the high score you achieved during inspection. Wow them with your story-telling skills by sharing your favorite family-friendly joke or heart-warming narrative. And if you have special nutritional offerings, by all means let the people know! With more and more Americans becoming health-conscious, sharing that you offer organic fruits and vegetables, or that you no longer use trans fat will definitely give you an advantage. No matter what you choose to include in your messages, your callers will appreciate the information. And when you put your restaurant on hold, your customers will be far more inclined to stay on the line. Let Commercials On Hold create a recipe for success for you and your business.
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Testimonials
“To Commercials On Hold…I say thank you. Changing Hightower Service’s on-hold message was not something I was looking forward due to time, finding the right company and price. Your professionalism, customer service and pricing were well-above what I expected them to be.”-Samuel Preteroti
Hightower Service, INC
West Main Arlington, TX