On Hold Messages: Keeping it Real…Real Personal

Any business can tell you “we’re here for you.”  When you choose Commercials On Hold for your on hold music and message needs, we really mean it.

These days, when you call a company for service, you’re never quite sure what to expect.  Are you going to reach a receptionist whose sole purpose seems to be blocking you from talking to the one person you called?  Perhaps you’re bombarded by a seemingly endless auto-attendant message only to discover the person you need is not even in the phone tree.  Maybe you’ve encountered a company that outsources its work and a live person is never available to assist you.

Here at Commercials On Hold, we’re proud to say that we add a personal touch to every on hold messaging production that we send out, because personally, your business means a lot to us.  When you call us during business hours, you can always reach the person you need.  Have a question for one of our copywriters about the on hold message script for your business?  You can call them 8:30 – 5:30 EST with your concerns.  Ask for input or message ideas, or share with us your thoughts on creating a one-of-a-kind production.  Do you need to have an equipment concern addressed?  Our production team is standing by to assist you.  Interested in adding our service to a new location?  The sales and marketing department can help you.  And our administration department will be glad to take payments or answer any billing questions you may have.  Even the president of our company is here for you, and would love to talk to you about business partnerships we can launch together.

On hold marketing can be used to reflect your company, your services, and your products.  We want to get to know your business so we can share our expertise with you, and create the professional messaging that embodies what you do.

Personalized customer service may be a thing of the past with some companies, but not for Commercials On Hold.  We know that our success lies in the satisfaction of those we deliver service to, whether we’re providing monthly on hold messages, or recording IVR prompts.  We’re not just a faceless service provider; we have a dedicated team of professionals who work hard to deliver quality messages along with a positive customer experience.

Have you already experienced our stellar customer care?  We would love to hear your comments.  In fact, why not share with us a short video shot on your smartphone?  Or send your comments to us along with a photo to include in our marketing materials.  You can post either on our Facebook page.

Commercials On Hold is now in its 35th year of business.  And even with the technological advances available, our service is as relevant today as it was when the notion of on hold messages was conceived.  Built-in messages or generic one-liners reminding callers why they are holding simply cannot compete with the personal connection that customized messaging creates between your company and its customers and prospects.  Let our team know what we can do for you today.  Feel free to call us at 800-832-4653, or sample our work by clicking here to request a demo.

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